SUPPORT
Timely and qualified pre-sales and after-sales support
Visight has a dedicated support team that provides timely email, phone support.
Please contact us directly, if below answers cannot help you.
Q: How is VISIGHT products?
VISIGHT has a very seriously control system (ERP system) and guarantee the high performance of our products.
VISIGHT has always been committed to safe, high quality and pocket-friendly manufacturered in China.
Q: What certifications do you have ?
ISO9001, ISO14001, OHSAS18001, CE, SASO, SABER, CO certifications etc.
Q: How to control the product quality?
Factory laboratory keeps samples and tests offering reports.
VISIGHT QCs will follow 100% quality factory-checking and loading supervision before each of shipment.
Q: Can you offer us techincal support?
Yes, we have an experienced technical team, who can offer our cutomers additional benefits with specific advices.
Q: What is your payment methods?
Accept payment via T/T (bank transfer), PayPal and Western Union.
Q: How long is your production time?
3-5 working days for some in stock products,
5-12 working days for bulk order,
All goods will be tested and offered test reports.
Q: Do you offer free samples?
Yes. 100~300g free samples are available.
Q: What is the shipping way?
20-30 days by sea to your nearest seaport,
3-5 days by air to your nearest airport,
5-9 days by express up to your door,
7-25 days by DDP shipping through express or sea, up to your door, with all customs cleared and tax paid, no more extra costs.